It’s Time for a Proper Chat – Appraisal Skills
Whatever name your organisation gives to appraisals – time outs, performance reviews, one-to-ones, job chats – the time may have come when they need to become more meaningful and more effective. Managers need to think differently about how they are done. This thought-provoking session turns the traditional view on its head and suggests that, for everyone but new recruits, the most effective method is to encourage people to assess their own performance and to set their own goals. That way, there is more accountability and less paperwork for the manager.
By the end of this six hours of appraisal skills training, delegates will be able to :
- deliver appraisals effectively and confidently
- demonstrate the skills to enable them to give and receive constructive feedback
- agree clear goals
- manage underperformance in a positive way
This one-day workshop is for people whose role includes managing and appraising other people. It acts as a useful refresher to complement any previous or existing training in managing performance, and acts as a standalone for people who have had little formal management training. It is particularly useful for those who spend most of their time doing the technical side of their job and are expected to complete performance reviews for their team.
The material is adapted to each organisation’s process and culture. As well as some appraisal skills teaching, delegates will learn by increasing self awareness, discussion, practising scenarios and active fun.
- The relevance of a good appraisal process – why they are a good thing
- Situational leadership self awareness exercise – flexibility in leadership style
- The outcomes of a good appraisal
- Listening, questioning
- Giving and receiving constructive feedback
- Setting goals
- Creating the right environment
- Levels of happiness; motivation and empowerment
- Managing underperformance
- Your organisation’s process and paperwork