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Legal Stuff

While I am a big believer in plain English, my legal adviser has suggested I adopt the following wording.  By instructing me to work with you, you are agreeing to these terms.

Standard Terms and Conditions of Business

Contract

Our contract will be based on these terms and conditions and the written proposal.  I will hold these costs for three months from the date of the proposal.  By agreeing to proceed you are confirming that you have read, understood and will abide by these Terms and Conditions and Cancellation policy.

Planning and Cancellation

Once dates are booked, I will hold them for you.  Any further meetings will be subject to availability and will be charged at the agreed rate for the work.  If you cancel any meeting which you have booked, and I am not able to replace it with another paying client, I will charge cancellation fees at my discretion to a maximum of :

o        15-10 days notice – 50%
o        10-5 days notice – 75%
o        Less than 5 days notice – 100%

Termination

If, for any reason, you decide not to complete the work, you must confirm this in writing.  I will charge you for the work completed up to the date this confirmation is received and any cancellation fees due (see above).

Project review

If the project remains partially completed and there has been no contact from you, I will request a meeting to review whether the work is meeting your needs and to plan new dates.  If I receive no response to this request, I reserve the right to decide at my discretion a project termination date and charge you as per the termination clause above.

Fees and Expenses

I charge mileage at 45p per mile, and train and taxi fares and subsistence at cost.  I will add expenses to the fee invoices at appropriate times.  If you have any concerns about the fees, please contact me as soon as possible and before the work begins.  If you continue with the work after the proposal has been received and agreed, it is understood that you have accepted the outlined costs.  Between us, we will identify and agree any variation to these terms and conditions before the project begins.

Invoicing and Payment

I will invoice you according to the payment option you have chosen and which we have agreed before work starts.  The terms of payment are 28 days.  I reserve the right to discontinue delivering services if payment is outstanding.

Confidentiality

I guarantee the confidentiality of all of your information, documentation and records that I have access to. I conduct myself at all times in full compliance with the Data Protection Act 1998.

Copyright

The copyright in the content of any work produced during or as a result of work I undertake for you shall be the absolute property of Lance Cross Business Performance Ltd.

Unavoidable Circumstances

I will try to supply the services agreed to the best of my ability.  In the case of unavoidable circumstances, such as serious illness, I will complete the work as soon as practicable and will accept no further liability.

Company Law

English law shall be the proper law of the contract and all claims under the contract shall be settled by reference to the English legal system

Let a business guru help you improve your performance

business guru

Hi, I’m Lance and I care about making a difference.  I get my buzz from working with teams of people to improve their performance.  Businesses and not-for-profit organisations of all sorts benefit from working with me as their consultant, and consider me something of a business guru.  Recently I have achieved a lot with housing associations, builders, recruitment firms, engineers and social care charities.

If you are a business owner/manager, it’s likely that what you have achieved is a success, and you deserve congratulations for that.  Your employees have increased in number, you have survived some tough times and you have become much smarter in the way you do things now.

‘So why do I need a business guru?’

The simple answer is :  to gain some powerful insight into how the way you do things compares to best practice.  Here are the questions you face:

  • How can you stop fighting fires and  do what you had originally planned to do when you started ?
  • How do you reduce stress, look after strategy, get involved in the things you like doing and spend more time with your family ?
  • How do you sustain this for the future ?

The answer lies in thinking more deeply about the people in your team. My strong conviction is that there is always more potential to be fulfilledGiving your management a tune-up, helping everybody get along better and working on skills will make sure you capitalise on all the hard work you have put into systems, hardware and recruitment.

The results are that life becomes easier for everybody.  Your people care more about your business, become more professional and communicate better with each other.  Your stress levels reduce.

If, like me, you believe that becoming a better employer will boost your bottom line, and that fostering an increased sense of direction and togetherness in your team will lead to business success, let’s talk!