What sets me apart as a business consultant ?
Many people are afraid a business consultant will come in, start questioning the leadership, telling them what is good for them and asking awkward questions. I listen to understand and adopt a fresh approach. I have conversations with as many people as possible and wait until I have a complete picture before fearlessly challenging current practice.
I facilitate team events and deliver strategy and change consulting, business performance coaching, management and personal skills training and Investors In People advice. I am also an expert practitioner for the Health and Wellbeing Award.
My main message is about the power of empathy and humility. I have transformed the performance of dozens of organisations. Acting as their business consultant, I get them to arrive at solutions to the people problems that come from growing teams. I am fascinated by working cultures and want to make a positive difference by sharing my experience of how change can influence the way people behave.
Some clients ask me to act as Non-executive Director or Trustee. This is so I can contribute to creating a culture of responsibility in which people are not bothering the owner manager with every small question. People start to really care whether the organisation succeeds, and to assume accountability themselves. This frees up Directors to do the jobs they are there for.
I am a member of the Employee Ownership Association. My experience with organisational change helps my clients achieve the shift in culture necessary for this to work as an exit planning option.
At school and university I specialised in languages; the main thrust of my professional development has been as facilitator and business consultant. I have enjoyed successful spells in general management, training, quality, network development and customer service.
My clients range across a wide variety of sectors. Current clients include a valve maufacturer in Wiltshire, a marine engineer in Weymouth, a charity for people with learning disabilities in Bristol and an engineering firm in Bristol. Many of my client relationships have lasted over ten years. I have over twenty years of experience with Investors in People and continuous improvement, using a large kitbag of tools and techniques to help my clients improve their business results.
I am Director of the employee owned trust at KB2 Consulting Civil and Structural Engineers.
Previous roles include managing major improvement programmes at NatWest, setting up the local service provider network at Business Link Somerset, General Manager of Excellence South West for two years of its infancy, business consultant at PES and adviser to small businesses at Business West.
I have built up an extensive network of contacts for the sharing of learning and expertise. My main background and passion is facilitation aimed at helping senior managers to gain insight for themselves and their people to achieve better business performance.